Cancellation & Refund Policy
This Cancellation and Refund Policy applies to purchases made through the Nature Care Fertilizers website. By making a purchase, you agree to the terms outlined in this policy.
Cancellation Policy
- Order Cancellation by Customer:
- Customers may cancel an order within 7 days of placing the order, provided that the order has not been shipped. To cancel an order, please contact our customer support at info@naturecarefertilizers.com or call us at 9881584160.
- Order Cancellation by Nature Care Fertilizers:
- Nature Care Fertilizers Pvt. Ltd. reserves the right to cancel an order for reasons including but not limited to unavailability of products, pricing errors, or suspicion of fraudulent activities. In such cases, customers will be notified, and any payments made will be refunded.
Refund Policy
- Eligibility for Refund:
- Refunds will be processed for eligible cancellations or returns according to the terms mentioned in this policy.
2. Refund Method:
- Refunds will be issued through the original payment method used for the purchase.
3. Refund Processing Time:
- Please allow 7-10 days for the refund to be processed. The processing time may vary depending on the payment method and financial institution.
Product Return Policy
- Return Eligibility:
- To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as received.
2. Return Process:
- Customers must contact Nature Care Fertilizers within 7 days of receiving the product to initiate a return. The return shipping costs are the responsibility of the customer unless the return is due to a product defect or an error on our part.
3. Product Inspection:
Upon receiving the returned product, we will inspect it for compliance with the return policy. If the return is approved, a refund will be processed.
Contact Information
For any inquiries regarding cancellations, refunds, or returns, please contact our customer support at info@naturecarefertilizers.com or call us at 9881584160.
Changes to Cancellation and Refund Policy
Nature Care Fertilizers Pvt. Ltd. reserves the right to update or change this Cancellation and Refund Policy at any time. The updated policy will be posted on the website with the effective date.
By purchasing through our website, you acknowledge and agree to the terms of this Cancellation and Refund Policy.